Policy Policy


Exchange Depot Pty Ltd (ABN 51 638 664 847) takes the privacy of anyone using this website very seriously. This Privacy Policy governs how Exchange Depot  handles your personal information in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles. This Privacy Policy is subject to and does not limit the rights and/or exceptions available to Exchange Depot under the Privacy Act.


If we are unable to collect the types of personal information described in this Privacy Policy, we may be unable to provide some or all of our services to you.
You can find more information about your privacy rights at the Privacy Commissioner’s web site, at http://www.privacy.gov.au.


Who do I contact for more information?

Our Privacy Officer details

You can contact Exchange Depot in relation to privacy enquiries by emailing our Privacy Officer at info@exchangedepot.com.au or by sending a letter to our Privacy Officer addressed to Exchange Depot Pty Ltd, 27 Moojebing St , Bayswater WA 6053.


What information do we collect and how?

Basic identifying information

We collect information from you when you sign up for our newsletter via this website. The information we collect may vary, however, at a minimum it includes your:

  • full name
  • email Address; and
  • postcode (which is necessary for customizing the website content you are shown, so it is relevant to the available Exchange Depot services in your area)

Computer information

It is a necessary part of visiting any website that your web browser provides your machine’s identity (i.e. the IP address) to the web server so it can address the reply to the correct machine. In addition, information about the browser type and operating system are provided. Exchange Depot makes some use of website data that indirectly identifies users.



We collect personal information and manage some aspects of your connection to this website using a facility called a cookie. A cookie is a text-only string of information that identifies and recognises the user’s computer but not the user themselves, when you visit some parts of our website. Cookies are inactive pieces of information that a website transfers to an individual’s hard drive for keeping records to make it easier to use our site by storing details about your preferences. Cookies cannot be shared with other websites. The use of cookies is an industry standard and you’ll find that most major websites use them.

Most internet browsers automatically accept cookies. If you prefer not to receive cookies, you can adjust your browser to disable cookies or to warn you when cookies are being used.


Online advertising

Exchange Depot may use remarketing services (sometimes called interest-based advertising) to show ads on other sites across the internet to previous visitors to our website. These services allow us to tailor our advertising and marketing content so that it is relevant and suited to your needs. This is done using browser cookies, pixels and related technologies that identify whether the computer or mobile device you are using has previously interacted with particular webpages, web services or advertisements. Only de-identified personal information is collected.


Exchange Depot uses demand side technology that accesses a number of ad exchanges and publishers as well as Google and Facebook to collect this information on our behalf. You can opt-out of your personal information being collected by such browser, pixels and related technologies used by Exchange Depot by going to http://aboutads.info/choices/ and selecting ‘DataXu inc’, ‘Facebook Inc’ and ‘Google Inc’.

How you can access, correct or update your personal information

You have a right to request access to personal information that we hold about you (unless we are permitted by law to withhold that information), and a right to request us to correct or update your personal information if you believe it is inaccurate or out of date. To do this, contact one of our Privacy Officers in writing (see contact details above).


We will only accept written requests for access or correction. We will respond to your request for access within a reasonable time. We will not charge for correcting personal information.


We will require you to provide proof of identity or other information before we release information to you. We may provide access under supervision in some circumstances.

An individual’s representative can request access to information about an individual for whom they are responsible. We will require proof of their authority to make this kind of request and proof of identity before we release information.


If we are unable to provide you with access to or correction of your personal information, we will inform you of the reasons why, unless it is unreasonable for us to do so, and we will also advise you of mechanisms for complaint. For example, we are not obliged to give access to your personal information if it would pose a serious threat to the life, health or safety of any individual, or if giving access would have an unreasonable impact on the privacy of other individuals.


Making a complaint

If you believe that we have breached the Privacy Act and wish to make a complaint about that breach, please contact us by email to info@exchangedepot.com.au. We will investigate complaints and use reasonable endeavours to respond to you in writing in a timely manner. If we fail to respond to a complaint within a reasonable time or if you are dissatisfied with our response, you may take your complaint to the Office of the Australian Information Commissioner (OAIC). Details of how to contact the OAIC are located at www.oaic.gov.au.


Unsubscribing from our email database

To unsubscribe from our email database, please do so via the ‘Unsubscribe’ link included in our emails, or contact info@exchangedepot.com.au with “UNSUBSCRIBE” typed into the subject line of the email.


Your Consent

By using our website, you consent to this Privacy Policy. This Privacy Policy is subject to change from time to time. If we change this Privacy Policy, we will provide notice of this on our website 7 days prior to the changes taking effect.